Legal rules for wallets and access
Our Legal notice covers who may open an account, how phone verification supports account access, and what records we keep when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may ask for details needed to match an account with a payment
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record, resolve a wallet status question or protect the account from unauthorised use. Access depends on local law, and our terms apply where local law permits. Read the notice before submitting account details, then use the stated contact path if a clause is unclear. We can
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explain a policy point, record a correction request and direct a payment query to the relevant account route without changing the published terms.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.